Frequently Asked Questions

Have more questions? Here's a list of my most asked questions. If you still have more after reading through these, reach out! I'll be more than happy to answer any questions you have- big or small.

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How do payments work?

How do payments work?

For weddings I require a 35% retainer at time of booking to reserve your date in my calendar, and the remaining 65% is due a minimum of two months before your wedding date. For sessions it is 50% with the rest due 2 weeks before the session! The first payment is non-refundable, see contract for full details! I accept payments via card, venmo, or zelle. 

Is there a travel fee for weddings?

Is there a travel fee for weddings?

For weddings, travel is included for the coastal areas surrounding Wilmington, such as Carolina Beach, Myrtle Beach, Oak Island, Topsail Island, Atlantic Beach, etc. Travel is also included for Raleigh, as I frequent this area a ton! For areas such as Charlotte, Greensboro, Winston Salem, Asheville, etc. I charge a fee of $0.65 per mile. If out of state, or unsure if your location is included, please inquire about specific travel fees for your wedding!

What if we need to cancel/reschedule?

What if we need to cancel/reschedule?

For weddings, if you've already put a deposit down on a specific date and then have to move/cancel it, the deposit is non-refundable and a new deposit will have to be made in order to hold your new date. Anything additional you've paid after the deposit will be refunded or applied to your new date. See contract for details!
For sessions, if I have another date available, we can just change the date! If you're canceling all together, the deposit is non-refundable.

What if we need extra time added on the night before our wedding?

What if we need extra time added on the night before our wedding?

Whenever I book a wedding, I block out the entire date just for you! So if you need extra time, just shoot me a text and it is no problem to add it on.

What if there is rain on my wedding day?

What if there is rain on my wedding day?

Some of my favorite photos ever have been in crazy weather! Embracing the weather
makes for incredible photos. The only time we can't shoot in certain weather is if my
gear will be ruined by excessive rain, in which case we can easily find somewhere
sheltered to take some photos!
Plus, rain is a sign of good luck on your wedding day!

How many images can we expect?

How many images can we expect?

I don't do set numbers on my collections because every session and wedding varies so much from the next, so it would be impossible to guarantee a photo count. Regardless of the number though, I make sure to capture all of the big and little things because these are your memories and I won't skimp on preserving them for you. So don't worry about limits! I usually estimate about 75-100 photos per hour, depending on many factors (guest count, events, ceremony time, etc.) - but this is just a general estimate based on the average wedding!

What is your turnaround time?

What is your turnaround time?

Typically for sessions it takes 2-4 weeks, and for weddings about 4-6 weeks depending on the season!

Do you give away RAW unedited images?

Do you give away RAW unedited images?

I don't because editing is half the magic that goes into the creative process. If you feel I left out or forgot to deliver a specific image, there is a 7 day window from delivery that gives you the chance to make requests!

What do we wear for engagement photos?

What do we wear for engagement photos?

I always suggest to bring options! 3 outfit options is perfect as it gives us variety and options to choose an outfit that looks best with the lighting and location. As a general rule of thumb, I suggest to bring outfits you feel like yourself in and that you feel comfortable moving around in. Other than that, anything that can show movement or catch wind looks epic in photos! I will also send out an outfit guide before your session.

What happens if you can't make it to our wedding?

What happens if you can't make it to our wedding?

Heaven forbid this happens, but in the extremely rare case that an emergency comes up that holds me back from making it to your wedding (family death, car accident, on my death bed, etc) I'll do my best to send a replacement photographer to shoot your wedding day. In the case that I cannot find a replacement for your wedding day you will be fully refunded.

What do you retouch in photos?

What do you retouch in photos?

Besides color correcting, I retouch impermanent blemishes/marks/bruises. I don't retouch anything that is a part of your body (curves, double chins, etc) because I believe this is what makes you beautiful. If you're particularly self conscious about something please let me know as I want you to feel 100% comfortable and confident with the posing and direction I give you while we shoot!

Do you help in the planning process?

Do you help in the planning process?

Absolutely! Just let me know what you need help with, if you need recommendations, and if there's anything I can do to make the process easier for you!

Do you photograph families?

Do you photograph families?

Yes I do! Both families and maternity. Just fill out a contact form and we'll get it all planned out.

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© Hannah Wagner Photography, LLC 2024

Hannah Wagner is a North Carolina Wedding Photographer based in Wilmington, North Carolina and serving Raleigh, charlotte, charleston, ocean isle, topsail island, and beyond. she documents genuine intentional moments using documentary style photography.